Recently a few work orders were not able to print due to error.
The reason being is that the work order template can not utilize special characters.
In this case there was a hidden character in the line carriage returns.
this was a result probably from a copy from word to NetSuite.
Word is famous for having hidden characters for formatting ect..
I deleting the spaces resulting in all the data being on the same line.
I then added carriage return by hitting the return key.
then the work order displayed was successful.
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